Master the Art of Communication: Your Guide to Active Listening

Module 1: Introduction to Active Listening

Microlesson 1: The Power of Active Listening: Why It Matters

Microlesson 2: The Difference Between Hearing and Listening

Microlesson 3: The Psychology Behind Active Listening

Module 2: Elements of Active Listening

Microlesson 1: Attentive Body Language: More Than Just Hearing

Microlesson 2: Reflective Listening: Paraphrasing and Summarising

Microlesson 3: Asking Questions: Showing Interest and Seeking Clarification

Microlesson 4: Providing Feedback: Validating and Empathising

Module 3: Barriers to Active Listening

Microlesson 1: Identifying and Overcoming Distractions

Microlesson 2: Recognising and Managing Prejudices and Biases

Microlesson 3: Navigating Emotional Responses

Module 4: Active Listening in Practice

Microlesson 1: Active Listening in Professional Settings

Microlesson 2: Active Listening in Personal Relationships

Microlesson 3: Active Listening in Difficult Conversations

Module 5: Improving Your Active Listening Skills

Microlesson 1: Self-Assessment: Evaluating Your Listening Skills

Microlesson 2: Strategies for Becoming a Better Listener

Microlesson 3: Practicing Active Listening in Everyday Life

Module 6: Course Conclusion and Next Steps

Microlesson 1: Course Recap and Key Takeaways

Microlesson 2: Continuous Improvement: Your Active Listening Journey

Microlesson 3: Embracing Silence: An Important Aspect of Active Listening